Ngan Phan Copywriting Privacy Policy
At Ngan Phan Copywriting, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Ngan Phan Copywriting
Email: nganphan.freelancewrite@gmail.com
Our website address is: https://www.nganphan.com/
Customer Information Security Policy
Personal Identifiable Information
Name, Email Address, Phone Number: Used to communicate with you, respond to inquiries, and provide customer support.
Address: Necessary for shipping products, billing purposes, and verification of identity.
Account Information
Username, Password: Enables secure access to your account on our platform, ensuring that only you can access your personal data and order history.
Payment Information
Credit/Debit Card Details, Billing Information: Facilitates payment processing for purchases and refunds. We ensure this data is collected and stored securely.
Usage Data
IP Address, Browser Type, Operating System: Helps us understand how users interact with our website, enabling us to improve the user experience and troubleshoot issues.
Pages Visited, Time Spent on Site, Clicks: Analyzes user behavior to enhance website performance and provide relevant content and recommendations.
Cookies and Tracking Technologies
Session Cookies: Maintain your login status and keep track of your activities during a session to enhance your experience.
Persistent Cookies: Remember your preferences and settings for future visits, making your interactions with our site smoother.
Information from Third Parties
Provides insights into overall usage patterns, helping us to optimize our services and marketing strategies.
Why We Collect Personal Data
To Provide and Improve Our Services: Collecting and analyzing data allows us to deliver better products and services, tailor content to your interests, and improve the overall user experience.
To Communicate with You: Your contact information is essential for sending important updates, marketing communications (if you have opted in), and responding to your queries.
For Security and Fraud Prevention: Ensures the integrity of our platform, protects against unauthorized access, and detects fraudulent activities.
To Comply with Legal Obligations: Certain data may be required to comply with laws and regulations, ensuring that our business practices adhere to legal standards.
For Research and Development: Anonymized data may be used for research purposes to develop new features, products, and services that enhance your experience with us.
By understanding what personal data we collect and why, you can make informed decisions about your interactions with our platform. Your privacy and trust are of utmost importance to us, and we are committed to protecting your personal information.
Scope of Use of Customer Information
Website https://www.nganphan.com/ uses customer information to:
Provide services/ introduce products to customers.
Send notifications about information exchange activities between customers and Ngan Phan Copywriting.
Prevent activities of destroying, appropriating user accounts or impersonating customers.
Contact and resolve complaints with customers.
Confirm and exchange information about customer transactions.
Comply with the requirements of competent state management agencies (if any).
Duration of Customer Information Storage
We are committed to retaining your information only as long as necessary to provide our services, comply with legal obligations, and enhance your customer experience.
Commitment to Customer Information Security
We are committed to safeguarding the privacy and security of our customers' information.
We employ industry-leading practices to protect personal data from unauthorized access, use, disclosure, alteration, or destruction.
Our security measures include such as encryption, firewalls, access controls, and regular security audits. We continually review and enhance our security protocols to stay ahead of emerging threats.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint at nganphan.freelancewrite@gmail.com.